Refunds & Return Policy

No refunds, All sales are final. Since the Website offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Website. Please make sure that you've carefully read the product description before making a purchase. Contacting us If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to support@robynrobbins.com

In the event you have invested in services please review the terms & conditions of your service agreement for the protocol for Refund policy.

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Privacy & Safety

Your privacy & safety is of the highest importance to us. We do not sell information to other parties. Your private information is safe through secured payment channels. Your payment information is not kept on file or stored in anyway. All other information collected such as your name, email address, and phone number collected from scheduling coaching, consulting, and or booking services with us is automatically stored in a secured protected server on our site for communication purposes only. This information is received from you and kept with your permission to contact you through email and SMS messages. You may unsubscribe and or opt-out of these communications at any time.

 

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Shipping & Fulfillment Policy

All digital products are automatically sent to you via email to download as well as providing you the option to download right away after purchasing.

 

All coaching services are delivered as specified in your service agreement. This is a mixture of coaching sessions as well as access to our digital platform for all coaching programs.

 

For any physical products, we currently use the United States Postal Service (USPS). All of your shipments are tracked and you can expect to receive tracking information via email within 1-2 business days of shipment. 

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Once your order has been dispatched, RRE accepts no responsibility for loss or any damage to your package. If there are any delays or concerns with your package once posted (including the rare case of your package not arriving) RRE is not liable as we have no control once it is with the postal service. In this instance, please contact your local postal service with the tracking number that was provided when the package was sent (USPS for US customers & Your local postal service for International customers). Unfortunately, we are not able to give any refunds or resend orders in these circumstances.

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Typically, orders will ship out within 5-7 business days of ordering and will be shipped Standard Service. Once shipped, orders are generally received within 3-5 business days. We do not ship on Sundays or holidays. While we will do all we can to ensure your order is delivered on time, RRE cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. You will only be charged for the items that are shipped to you, along with the applicable shipping and tax charges.

 

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Payment Methods

Credit / Debit Cards

Sezzle

Invoice

Offline Payments